Precision Garage Door Service & Repair
Spokane Area

I was home till 12:15 Tuesday november 15th and home all day November 16th! This driver never showed up. PS i was also told Monday November 14th by receptionist the driver would show up Wednesday Nov 16th from10am til 12pm... I have the text confirmation to prove it.. To my chagrin- I am very unhappy with Precision Doors. thank you for the lousy Misleading service.

- Janet And Roger Sawyer

I can not say enough good things about your company and Benjamin. Ever since I had you install a new garage door and all new controls; I have had difficulty with the door not working after a power outage. This is the second time Benjamin has come out and he is such a nice young man and so willing to help with the situation. I also asked him again for a few more pointers about what I could do when it happens again. He said to not hesitate to call if I have more problems. (Note: I did not have this issue with my "old" garage door controls - these "new ones" work great---but not when there are short power outages!! The manufacturer should do something to alleviate this problem.) Thanks again for helping with this issue and to Benjamin and for not charging me. Carolyn Ely 11/15/22

- Carolyn Ely

Great service

- John Fletcher

After a vehicle impact with our garage door, the Precision technician got our garage door operable but pointed out that it was structurally unsafe and required complete replacement. The technician was friendly, professional and answered all our questions. I recommend them to work on any garage door - they will be replacing ours

- Charles Motheral

Sean was personable and caring. He did a complete check out before deciding what needed to be done. He explained what need to be done and why. He professional accomplished the replacement of the motor.

- Julia Dewey

This was the easiest service call I’ve ever had. The technician was friendly, informative and knowledgeable. I am more than satisfied.

- Lisa Martin

Very knowledgeable and professional. Appreciated his skills. Glad I called Precision

- Phyllis Dunlap

Turned out the motor is kaput & I need a new unit. I did appreciate the technician showing up ($98) as I had two other companies neither show up nor call after scheduling appointments. However I thought $800+ (with $500+ installation if I furnished my own unit) was a little excessive.

- Jackie Moore

Issue was motor reset. Nicholas fixed the problem quickly and told me to get a serge protector to keep warrantee in effect. He was very professional and diagnosed the problem quickly

- Randy Luther

Nicholas was on time and did a very good job. He was very knowledgeable about our opener and we definitely would do more business as needed with Precision. Please tell Nicholas thanks again for the great job.

- Dick Johnson

Appreciate your nice job!!!!

- Andrei Cojan

Garrett let me no when he was coming in a timely manner! Great professional company! They follow though and guarantee their work.

- Judy Shelman

Customer service concerns are taken seriously. Technician came back for a second look and got the problem resolved. Door is gliding smoothly again so we're not having the mid-closure reversal anymore and certainly doesn't require an expensive replacement, not right now. Thank you Precision.

- Helen Baker

Our garage door still does not work. When can we expect resolution?

- Fredrick and Margaret Epley

Great service person, Shawn. They were out there within 2 days after I called. Fixed the problem! Tku!

- Janet Glenn

This was a recurring problem that Jered took the time to analyze and repair under warranty. Very through and a pleasure to deal with. Precision is a very professional business and I do not hesitate to recommend them.

- Richard Bravinder

Your Tech Anthony was awesome! Was very efficient installing new opener and very thorough explaining all the features and benefits. Thank you

- Raul Valdez

As the owner of the property, I am not happy that the tech shared an “opinion” with my tenant. He claimed the door may have not even have come down on the car and the top buckle may have just given way. I expect a tech to come out, provide a service and communicate w me only, the owner of the property. Secondly, I was expecting s secondary service, maintenance on the chains and the bill to separated. I was expecting a call for payment when I could hv confirmed that part of the job done. That would have given the tech another opportunity to perform the maintenance. Please share with all techs and consider calling for payment again so the payee can be informed. Would be better to get questions answered before the tech left the site.

- Amy Costello

Nicholas arrived on time and solved the issue with no problems and showed how to operate the door manually in case of any future outage

- Tom Shepard

Benjamin was very professional and a pleasure to work with. In these troubled financial times I certainly didn’t need the expense of a new door but he made the whole transaction from purchase decision to getting the financing arranged a much easier process! Thank you Benjamin!

- Cathy Testa