Precision Garage Door Service & Repair
Spokane, WA

Genie Opener replaced with a PDS Premium 370 (Marantec 370) unit. The installer (Christian Worthy) tried unsuccessfully to restore the connection from my 2011 Buick Lucerne garage door opener feature that worked beautifully with the Genie unit. The Buick dealership called today and I'm hoping they can achieve a workaround, making it possible for me use the car's opener feature (and abandon the separate opener. Because I found no reference to the model and, uncertain that Buick will have access to the Premium numbering system, I suggested to Christian that the invoice (and operating manual) should reference the Marantec information. If the attempted pairing Christian attempted had worked, everything would be great. As it is, I've spent a good bit of time chasing down a solution, which has not yet been achieved. P.S. Since submitting the text above yesterday or the day before, Christian has worked with me to identify a solution. He has alerted me to the following: "Buick/GM went away from 'Homelink' to a proprietary system and it caused a class action lawsuit. Their solution was a 'repeater' system that allowed a bypass/ solution to the issue to avoid any further conflict however they have since stopped producing the solution and started complying with new vehicles. Unfortunately as a result older GM vehic.es are not comparing newer operators." I have passed Christian's findings to the local Buick dealer. Thanks to Christian for going this extra mile.

- Carl Green

Excellent courteous service thanks for protecting my from an unnecessary bill!

- Kevin Ferguson

Adrian was absolutely the best help ever he explained everything in detail he was so courteous and knowledgeable we will always stick with precision for our garage door needs always he's the best we were so happy with his work and just a great attitude really really a good knowledgeable person many many thanks

- Sally Heberling

Adrian was very helpful, and knowledgeable. I will request him every time I need service.... thanks for the quick response.

- Bryan Fridenmaker

Great job on the repair. It kind of felt like the technician was attempting to upsell us to have other items repaired or replaced. Nonetheless, he did a great job.

- Charlita & Lynn Shelton

Jered was able to diagnose the problem with our garage door quickly and his ability to explain and correct the issue was exemplary!

- Greg and Kelly Balmforth

Anthony was great. Would highly recommend

- William Zigman

Excellent service!

- Tom Kendall

Incredible Technician!! Very much appreciated!

- Ron Hill

Tim Sweet is our guy... we needed a quote on a new door/installation. We have a two year old Precision opener that is in top shape... thanks, Andy. Tim gave us a great quote, now we have to run it by the HOA to get their approval. As soon as we get the approval, we'll order it up. Tim is friendly, knowledgable, and professional. He knows the product inside and out and is absolutely no pressure, much appreciated. He made the whole process easy. We'd recommend Tim in a heartbeat.

- peter mcevoy

Jered was great! He called to tell us of his arrival time. He quickly found the problem with our door and was able to repair it. We had him replace the old rollers and lube everything. Nice job, good service. Rich Chapin

- Richard Chapin

Jesse was early and was able to get our old garage door out and new one in within just a couple of hours. Him and Adrian were very friendly and helpful! 5/5 stars and would definitely recommend!

- Nicholas Higgins

Anthony was great! Quick diagnosis, next day repair. Much appreciated.

- Steve Dodds

Thank you for the very prompt and courteous installation and repair visit this week. We’re back up and running, the highly skilled and experienced technicians with Precision provided an excellent product and service.

- DOUG FLATOW

Jason was great to work with, very kind and knowledgeable. He was able to correct the wiring to my garage door correctly and in a short amount of time. He was a pleasure to work with!

- Barbara Coates

The company scheduled an appointment promptly and Christian was very helpful.

- Hilary Hoskinson

Anthony was very knowledgeable and friendly. Fixed our problem& re-greased all hinges & tracks.

- James Parry

As usually the service I received was outstanding. Joey and those that worked with him took care of everything with the upmost care. The pleasant manner and rapid response I have always received from Precision is greatly appreciated!

- Pamela McEachern

Jason Oversby Precision Door Tech did a wonderful job. He took the time to explain on how to use everything. He also cleaned up everything when he left. Very friendly. Very Happy Customer 🙂

- Ruth Wirth

Jered was super nice and helpful. I appreciated his honesty and estimates. He seems to be very knowledgable of the different products and was committed to helping me find a garage door opener that would work best for me. I would buy from Precision just because of this guy.

- Jorge Carrasco