Precision Garage Door Service & Repair
Spokane Valley Area

Our garage doors didn't have a "broken door spring repair", I called Precision because Winter is coming and I wanted the doors, etc., serviced. I've been using Precision for a long time without a complaint to speak of, but this time I have something to complain about. I was quoted $119 for the Technician to come out and look the system over, from there he would evaluate any repairs needed and give me a quote. The Technician was friendly and professional as he went over the quote (which in total was the servicing) at $342..Normally I would have sent him on his way but since I'm already in $119 I told him to go ahead. The Technician arrived at my house at 9:50A and departed at 10:20A. About half that time was spent talking with me and pointing out a crack in my main garage door, although he did say the door would probably last another 5 years. I don't know what he may have greased on the system, but he did say he tightened the bolts on the doors. Like I said, I have no complaint with the Tech, I could have said no on the price, regardless, I do have a problem paying $342 for about 15 minutes worth of work, work that required no parts, no repairs, and minimal effort. As it sits right now, I won't be using Precision again.

- John Esco

I didn't expect to have to pay for the keypad.

- Earld Reed

Amazing service!!! Ben was awesome and so helpful. What a great responsive company!!!!

- Linda Wareham

I was out of town on business while Anthony performed the work and even with that he made the experience incredibly positive. His communication was proactive, clear and thorough throughout the entire day. I work in the customer service field and I would want my staff to have the type of impact that I experienced with Anthony today. I won't have a chance to see his work until I am home in a couple of days but if it is anywhere close to the customer service we experienced with Anthony, I'm confident it will be awesome. Thanks Anthony

- Bill Ames

Adrian was great. Friendly and worked to get my doors from making less noise. Will call again when needed. Will ask for him again. Thank you for prompt service, discount helped too for us older folks, with the high inflation.

- Sue Tainio

Excellent. No worries about my garage door or opener. They stand by their work with swift and hassle free warranty service.

- T K FIRESTONE

Ben called ahead and let me know that he was running early and if that was acceptable and it was. He showed up on time and was professional and thorough. Tried everything possible to ensure the garage door was working properly. I asked for a quote to replace the entire opener and he promptly sent a fair quote. Should we replace our system we will look to use Precision of Spokane.

- Paul & Sydney Watkins

Lubrication of doors. No repairs.

- Louise Soles

This was not a repair job. We requested an estimate on total replacement of 3 existing doors. Deposit made and delivery scheduled.

- William Stovall

Christian walked me through everything he did to inspect and service my garage door. He was very thorough and made some recommendations to replace my rollers and he explained the importance of doing so and the impact if I didn’t. I didn’t feel any pressure to buy, but I really appreciated his knowledge and approach. I would highly recommend Christian and Precision Door.

- STEPHEN ROBINSON

Your Tech was amazing and he help me alot. Fixing the garage doors was important for us and he did it fast even without lights. Our power was out from 8:30 to 4:45 so he had to use his lights and never made a mistake. He also gave us information on how to keep our garage doors always working. He was unable to test the doors due to the power outage but when we got our power back they worked great. Thank You.

- Gail Ryken

Very polite and professional.

- Madronna Thayer

Really appreciated the quick response and fix of my garage door.

- Sandy Boyle

Great work! Amazing Customer Service.

- Nichole Roberge

The gentlemen were very courteous and informative. Quick and solved the issue.

- Linda Ward

Adrian was kind of amazing . He expressed a refreshing mixture of: professionalism, strong knowledge base and a great sense of humor with an attentive ear. He was also a hit with my three small kids. Thanks, Adrian!

- Brian Carroll

Nice sense of presence, knowledgeable, thorough, and professional - what's not like. Nice Job Sean!

- Roy Fullerton

Sean was very knowledgable and professional. He was also very careful around our cars. And cleaned everything up. I would highly recommend this company.

- Richard Serra

Nicholas did a great job. Knowledgeable and efficient

- Mike Steffy

Excellent service and the service tech, Sean, was very knowledgeable. I highly recommend this organization to service your garage door, whatever it needs. Sean was able to point out the problem with my garage door right away. Few companies that I have dealt with are as professional as Precision Garage Door. I highly recommend them.

- Ken Shauvin